Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, we offer a 30-day window for returns on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging and attach the pre-paid shipping label provided through our portal.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing